Welcome to GD DMC Global
By accessing or using our website (gddmcglobal.com) or engaging in commercial B2B bookings with GD DMC Global, you agree to comply with and be bound by the following Terms & Conditions.
1. Company Overview
GD DMC Global is a professional B2B Travel Company and Destination Management Company (DMC) providing specialized travel-related services exclusively to registered travel agents, tour operators, and corporate travel organizers.
2. Scope of Services
GD DMC Global offers the following B2B wholesale ground management services:
- Domestic & International Holiday Packages: Carefully curated land itineraries across Thailand, Malaysia, Singapore, Dubai, Bali, and Vietnam.
- Customized Travel Itineraries: Tailor-made FIT, GIT, and MICE programs designed according to partner specifications.
- Hotel Bookings at B2B Net Rates: Direct contracting with contracted hotels and international hotel chains.
- Transportation & Fleet Transfers: Private airport transfers, intercity shuttles, and chartered luxury coaches.
- Sightseeing & Tour Excursions: Guided city tours, theme park tickets, boat cruises, and adventure experiences.
- Complete Ground Handling Services: Airport meet & greet, on-ground coordination, and 24/7 emergency operations support.
All services are provided subject to availability and formal confirmation from third-party suppliers and local vendors.
3. Bookings & Payments
- All bookings are subject to live availability at the time of final confirmation.
- Initial quotations and promotional rate sheets are indicative and subject to revision until initial deposit or full payment is received.
- Advance deposit or full prepayment is required prior to voucher issuance, depending on hotel supplier cancellation policies and peak-season conditions.
- Failure to make timely payment as per agreed payment schedules may result in auto-cancellation of reservations without liability.
4. Cancellations & Refunds
- Cancellation policies vary depending on destination, seasonality, airline/hotel terms, and specific package inclusions.
- Any cancellation, refund, or amendment request must be communicated in writing via official email or authorized agent WhatsApp desk.
- Non-refundable booking fees, peak-period surcharges, and non-refundable attraction tickets cannot be reimbursed once issued.
5. Role & Responsibility
GD DMC Global acts as a premier facilitator and coordinator between travel agents and verified on-ground service providers such as hotels, transport operators, guides, and attraction vendors. While we exercise utmost care in vendor selection, GD DMC Global shall not be liable for supplier service defaults or schedule shifts beyond our operational control.
6. Force Majeure
GD DMC Global shall not be held liable or responsible for delays, itinerary changes, or cancellations resulting from events of Force Majeure, including but not limited to natural disasters, severe weather, flight delays/cancellations, government restrictions, strikes, civil unrest, or health advisories.
7. Limitation of Liability
GD DMC Global’s total commercial liability for any verified operational claim shall be strictly limited to the net amount paid to GD DMC Global for the specific service booked. We shall not be liable for any consequential loss, lost profits, or indirect damages.
8. Intellectual Property
All content on this website, including package itineraries, branding, trade marks, graphics, and software scripts, is the intellectual property of GD DMC Global and protected by applicable copyright and trade laws.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with applicable laws, and any disputes shall be subject to the exclusive jurisdiction of the competent courts.
10. Contact Information
For any queries or contractual inquiries regarding these Terms & Conditions, please reach out to our legal & compliance desk:
- Email: inquiry@gddmc.org
- Operations Hotline: +91 97728 91313