Frequently Asked Questions

GD DMC Global is a professional B2B travel company and premier Destination Management Company (DMC) providing end-to-end travel solutions, ground handling, fleet logistics, hotel contracting, and customized holiday packages exclusively for travel agents, tour operators, and business partners worldwide.

No. GD DMC operates strictly on a 100% B2B wholesale model and exclusively provides services to registered travel agents, tour operators, corporate event planners, and travel trade companies. We never solicit or accept direct retail bookings from end consumers.

GD DMC Global operates specialized, dedicated on-ground operations across Asia including Thailand (Bangkok, Pattaya, Phuket, Krabi), Malaysia (Kuala Lumpur, Genting, Langkawi, Penang), Singapore, Dubai & UAE, Bali (Indonesia), and Vietnam (Hanoi, Halong Bay, Da Nang, Ho Chi Minh).

We offer complete end-to-end DMC ground services including ready-to-sell promotional packages, tailor-made FIT/GIT itineraries, direct hotel contracting at B2B wholesale rates, private airport and intercity fleet transfers, skip-the-line attraction tickets, multilingual licensed tour guides, airport meet & greet, and 24/7 on-ground customer care.

Yes. Every itinerary can be customized based on your client preferences, hotel star ratings, group sizes, and specific requirements. We also provide unbranded (white-label) PDF itineraries and service vouchers carrying your agency branding.

Because of our high purchasing volume and direct supplier contracts with hotel chains, transport fleet owners, and excursion vendors across Southeast Asia and the Middle East, we offer net wholesale rates that guarantee generous profit margins for our travel partners.

All initial quotations reflect real-time live availability and current promotional rates. Prices and allocations are locked and guaranteed once the booking is formally confirmed with the required deposit.

Our dedicated B2B operations team responds to standard inquiries within 15–30 minutes via WhatsApp or official email, and within maximum one business working day for complex multi-city or MICE group itineraries.

Travel agents can easily register through our online Partner Application form, connect via WhatsApp sales desk, or email us at inquiry@gddmc.org. There are no registration fees or lock-in contracts required.

We operate a dedicated 24/7 Operations Desk with local ground coordinators in every destination city. In case of flight delays, medical emergencies, or schedule modifications, our team handles vehicle rescheduling and hotel coordination smoothly in real time.